Data File Description

KONE Corporation & Elevator Company

Postal Address:
P.O.Box 7
FIN-02151 Espoo, FINLAND

Telephone:
+358 204 751

Street Address:
KONE Building
Keilasatama 3
FIN-02150 Espoo, FINLAND

KONE Corporate Communications
KONE Building
Keilasatama 3
FIN-02150 Espoo
Finland

Tel. +358 204 751
Fax +358 204 75 4515

Do you have questions related to the information we have stored about you? Please contact us at KONE Company via the contact form on our corporate website (category "customer data related questions"). Your question will then be forwarded to the relevant country and person.

Customer data register related to the KONE elevator services.

The purpose is to process customer data for the:

i) Provision of the KONE lift services and thereto related products to the customer.

ii) development and management of the customer relationship;

iii) Development and management of the KONE services and thereto related products.

iv) provision of the value added services related to the www.kone.com services and thereto related products;

v) management of internal and external duties within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors to the extent related to the www.kone.com services and thereto related products; and

vi) direct marketing and data mining and thereto related actions such as profiling of customer data for the above purposes of KONE Corporation, its partners, affiliates, subsidiaries and subcontractors.

• demographic customer data such as name, contact information, general description of the customer’s business (e.g. architect, building owner, maintenance customer)
• client requests
• order information and other data related to the www.kone.com service and thereto related products
• cookie data related to the use of the customer of the www.kone.com service,
• log data related to the use of the www.kone.com service establishing the actions of the customer on the web site, such as, location, time, and user preferences
• combinations of the above data in the form of customer profiles
• financial customer data related to the purchases of the services and thereto related products

• information provided by the customer: e.g., demographic customer data, and order information
• cookie information obtained from the clients’ hard drive obtained by KONE Corporation, its partners, affiliates, subsidiaries and subcontractors

• Log data obtained by KONE Corporation, its partners, affiliates, subsidiaries and subcontractors by monitoring the use of the building information system related to KONE services.

• entities within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors providing services, products and value added services related to the www.kone.com service
• entities within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors providing logistic services such as billing, shipping, maintenance etc.

Data will be transferred to entities within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors, some of which are located outside the EU and the EEA, for the purposes defined above. Also, some of the servers used for the provision of commercial and residential elevator services by KONE may be located outside the EU or the EEA.

The data file is protected with passwords and the general principles of data protection related to the information systems of KONE Corporation, its partners, affiliates, subsidiaries and subcontractors such as firewalls. Only pre-designated employees of KONE Corporation, its partners, affiliates, subsidiaries and subcontractors have access to the personal data contained in the data file.