YOUR BUILDING MAINTENANCE JOURNEY

Everything begins with listening carefully and understanding what you and your equipment need to enhance the user experience. We can then create building maintenance services to match.

You’ll receive a clear proposal that sets out exactly what’s included and what isn’t so you can decide on how to fine-tune things before signing up.

Preventive and corrective maintenance helps to avoid problems from occurring in the first place and keeps things running safely and smoothly. With KONE preventative maintenance systems, we create a maintenance and repair plan for your equipment based on its usage and other relevant factors.

We’ll keep you informed on any elevator repair services and modernization needs and update you on equipment condition and performance during annual reviews.

If something does go wrong, our technicians can fix most problems in a single visit. We’ll keep everyone informed about what’s happening and when the escalator and elevator services will be up and running again.

You can select from a range of contract options, including plans that include breakdown visits or repairs in the fee and flexible maintenance scheduling to minimize disruption in your building.

KONE Online tools give you instant access to information on equipment maintenance contracts, ongoing planned maintenance work, and callouts and repairs. You can also generate reports on completed maintenance work and costs for easier budgeting, planning, and consulting.

Login to KONE Online

KONE Mobile App is a smartphone app that lets you track the status of the equipment we maintain for you, including 24/7 Connected equipment, as well as ongoing, past, and upcoming scheduled maintenance work.

Download KONE Mobile for iOS

Download KONE Mobile for Android