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KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at 0800 000 9733.

You can reach us on working days between 08.00 and 17.30.

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To place a service call or report an emergency

Tel: 0800 000 9733

KONE OFFICES AND CONTACTS

KONE LLC
Plot no.10 B, Mohamed Naguib Axis, Fifth Settlement
O1 Mall, KONE 2nd Floor, New Cairo
Tel: +2023244300
Fax number: +203244390

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KONE Online

About us
About us

Explore KONE and know our commitment to innovation. Learn more about KONE elevator company & how we are revolutionizing the elevator & escalator industry. Overview

About us >

KONE as a company

KONE Middle East is the global leader in escalator and lift companies. With KONE elevators, discover cutting-edge upkeep and modernization solutions.

About us > KONE as a company >

Environment

Explore KONE Egypt's green building solutions. Discover how KONE innovates energy-saving elevators & other smart services to contribute to building green cities.

About us > KONE as a company >

Safety

Experience assurance and protection with KONE safety guidelines. Our elevators and escalators safety measures prioritize a secure journey every time.

About us > KONE as a company >

Innovations

Explore the latest game-changing advancements by KONE innovation technology. Discover how KONE's elevator innovations play a role in enhancing the modern world.

About us > KONE as a company >

Culture

Find out more about KONE's corporate and workplace culture, which leads to forming a solid foundation for our company culture.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

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Careers

Learn more about the career possibilities we provide across the globe and join the next wave of KONE hires! Check our job vacancies in Egypt online. KONE Egypt.

About us > Careers >

We offer

Unlock your full potential with KONE's career opportunities, Experience unparalleled career opportunities and foster your personal growth.

About us > Careers >

Students & graduates

Check out our global and local challenges for students and freshers, such as KONE internships and entry-level jobs. Check out KONE international trainee programs.

About us > Careers >

Technicians & professionals

Discover our professional & elevator technician job possibilities to help you reach your personal & professional goals. Check lift technician opportunities now.

About us > Careers >

Recruitment process

Learn about our proven recruitment process and how to join our team. Explore out hiring procedure and how we prioritize the right talent for our team.

About us > Careers >

Apply now

Check out KONE elevator careers, and don't miss your opportunity to be a part of the KONE organization. Apply Now and become a KONE member & join our journey.

About us > Careers >

Frequently asked questions

Get a list of the most popular job FAQs on our website! We have gathered the frequently asked questions about the application process. Find your answer online.

About us >

Contact us

Fill out the online form to contact us for further details on our services & elevator support system. Find KONE customer service for instant support online now.

About us > Contact us >

Branch offices

Find out where you can find KONE offices and service centers in the Middle East. To view an office's contact information, check online KONE branch locations!

About us > Contact us >

Contact form

Need assistance or have questions? Use our contact form to get in touch with KONE Egypt for inquiries, service requests, or support related to our services.
New buildings
New buildings

Explore our advanced new building solutions with KONE Egypt. Find out more about innovative solutions for sustainable buildings and a smart future architecture Overview

New buildings >

Elevators

Discover integrated KONE lifts & elevators with the latest solutions for built-in connectivity. Find out more about our elevator company online.

New buildings > Elevators >

KONE MonoSpace® DX

Elevate your space with precision using KONE MonoSpace lift. Discover the future of vertical transportation with KONE Monospace DX.

New buildings > Elevators >

KONE MiniSpace™ DX

Explore more about KONE people flow planning & consulting for assessing and designing an innovative people flow within buildings for a smart future.

New buildings > Elevators >

KONE TranSys™ DX

Learn more about the intelligent design and performance of KONE Transys. Experience the future of urban mobility with KONE Transys DX solutions.

New buildings > Elevators >

Elevator connectivity

Increase value with KONE-connected services. Learn more about KONE-connected elevators and the smart solutions for a new era of possibilities.

New buildings > Elevators >

Elevator interior design

Apply your selections from our elevator design services to personalize your elevator. Build a luxury & modern elevator interior that promotes KONE connectivity.

New buildings >

Escalators & autowalks

Enhance people flow in new buildings with our efficient escalators, and explore the benefits of moving walkways in increasing people's accessibility.

New buildings > Escalators & autowalks >

TravelMaster 110

Discover the versatile KONE TravelMaster 110, engineered to meet the demands of the outdoor world with premium escalator design and indoor retail settings.

New buildings > Escalators & autowalks >

TravelMaster 115

Explore the KONE Travelmaster 115. Inclined moving walkways are ideal for locations with high people flow demands, providing convenient access solutions.

New buildings > Escalators & autowalks >

TransitMaster 120

Optimize your building's transportation system with KONE Transitmaster 120 escalator. Learn more about the technology and elevate your passenger experience now.

New buildings > Escalators & autowalks >

TransitMaster 140

Looking for a mobile staircase? Meet the Transitmaster 140. The KONE auto walk offers infrastructure solutions for workplaces, ensuring efficient people flow.

New buildings > Escalators & autowalks >

TransitMaster 165

The KONE Travelmaster 165 excels in heavy-duty applications. Flat escalators cater to challenging traffic conditions, particularly in infrastructure segments.

New buildings >

Advanced People Flow solutions

Looking for advanced people flow solutions for new buildings? Explore how cutting-edge technology and innovative designs can enhance safety and accessibility.

New buildings > Advanced People Flow solutions >

Access solutions

Upgrade your security measures with our comprehensive access control system. Learn more about KONE's access solutions that meet your business requirements.

New buildings > Advanced People Flow solutions >

Destination solutions

Elevate your experience with KONE destination solutions. Explore advanced lift control systems for efficient vertical transportation in modern spaces.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn more about infotainment systems & solutions that transform your building's user experience. Upgrade your elevator project with KONE elevator digital displays.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Explore KONE's remote elevator monitoring system. Enhance your elevator project performance & safety, and efficiency with real-time lift monitoring from KONE Egypt.

New buildings > Advanced People Flow solutions >

Office Solutions

Transform the office environment & revamp your space with innovative solutions. Improve people flow experiences & working environments with KONE office solutions.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

Discover KONE's well-being solutions to create a safer user journey for a clean environment in your new buildings. Learn more about our healthcare solutions.

New buildings > Advanced People Flow solutions >

KONE Office Flow

Elevate your workplace dynamics with our office flow solutions. Explore KONE Lane to streamline your workspace and foster a productive environment.

New buildings > Advanced People Flow solutions >

Turnstiles

Learn more about turnstiles at KONE. We provide durable turnstile access control solutions for managing people flow in your building for an innovative future.

New buildings >

People Flow Planning and Consulting

Explore more about people flow and consulting for assessing, planning, and designing an innovative and integrated people flow within buildings for a smart future.

New buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Discover trusted escalator and elevator services and find maintenance and modernization experts for any model of equipment across the entire building lifecycle. Overview

Existing buildings >

Elevator connectivity

Elevators that are connected give you and your users full control. Learn more about building connectivity offered by KONE and our smart building solutions.

Existing buildings >

Elevator user experience

KONE provides smart building applications, software, eye-catching lighting, and cutting-edge materials to improve elevator experience for existing buildings.

Existing buildings >

Maintenance

Discover our tailored maintenance services at KONE online. Learn more about our elevator & escalator maintenance services and increase your safety solutions.

Existing buildings > Maintenance >

Your maintenance journey

Discover your planned preventive maintenance requirements, so that we can develop intelligent maintenance solutions for you. Find out more about KONE maintenance.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover KONE elevator preventive maintenance services for safe operation. Explore our services for automatic doors, escalators & elevators via KONE Care online.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

Maximize uptime with predictive maintenance. Experience efficiency through KONE connected services and elevate your equipment care strategy.

Existing buildings > Maintenance >

Customer communications channels

Try out our customer relationship management services & follow the progress of your maintenance work & keep track of the state of your equipment with KONE Egypt.

Existing buildings > Maintenance >

Customer service

Contact KONE customer care to ensure optimal performance & safety of your elevators all the time. Reach out to KONE customer services for any inquiries.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Your building will rise in value from KONE DX elevator solutions and will be prepared for whatever the future holds. We've got you covered with KONE DX.

Existing buildings >

Elevator modernization

Discover the future of vertical mobility with our elevator & lift modernization services. Discover elevator renovation solutions for a smarter lift experience.

Existing buildings > Elevator modernization >

Full elevator replacement

With KONE full elevator replacement, we install a brand-new elevator with all the benefits of a modern elevator. Check our lift replacement cost now.

Existing buildings > Elevator modernization >

Modular modernization

Embrace innovation with our modernized elevator solutions. Explore the convenience of KONE modular elevators for a seamless integration of technology and design.

Existing buildings > Elevator modernization >

Component upgrades

Experience seamless vertical mobility with our cutting edge elevator component solutions. Enhance your lift's efficiency with KONE's lift control panels.

Existing buildings >

Escalator & Autowalk modernization

Explore KONE's escalator modernization options, which raise the energy efficiency, security, and dependability of your escalator. Upgrade your escalator now.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Explore KONE's alternatives for full escalators replacement and enjoy lower energy expenditures. Improve your escalator parts in no time with KONE.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

Enhance the efficiency of your facility with KONE modular escalator modernization. Upgrade your escalators for a smoother vertical transportation experience.

Existing buildings >

Buildings without an elevator

Explore KONE retrofit elevators for existing buildings. Upgrade your property and improve accessibility with elevator installations for your building.

Existing buildings >

Advanced People Flow solutions

Discover KONE people flow control systems to provide a smooth user experience when entering and leaving buildings. Learn more about flow control solutions.

Existing buildings > Advanced People Flow solutions >

Access solutions

Check KONE's integrated access control makes it easier for tenants to get from the building entrance to their apartment floor with access control technologies.

Existing buildings > Advanced People Flow solutions >

Destination solutions

KONE's destination control system cuts transit times by considering the number of passengers and their destination floors. Explore lift destination control system.

Existing buildings > Advanced People Flow solutions >

Infotainment solutions

Learn about the infotainment system & solutions for existing buildings to improve the rider experience in KONE DX Class elevators.

Existing buildings > Advanced People Flow solutions >

Monitoring solutions

Discover the remote lift monitoring system for existing buildings, which helps enhance accessibility. Learn more about KONE E-Link for an enhanced accessibility.

Existing buildings > Advanced People Flow solutions >

Health and well-being solutions

Achieve touchless health and well-being solutions for existing buildings from KONE to keep your doors, escalators, & elevators secure for a healthier environment.

Existing buildings >

People Flow Planning and Consulting

Explore KONE's people flow in buildings and our consulting solutions to design an intelligent building with seamless people flow using professional tools.

Existing buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Digital Services
News & Insights
News & Insights

Find out more about KONE's news and insights. Discover how we can improve the flow of urban life & making people’s journeys safe. Overview

News & Insights >

References

Explore KONE news & references of selected achievements from around the world. Find our latest elevator technology & choose yours from our reference materials.

News & Insights >

Press releases

Find all of KONE's press releases and stock exchange news online. Keep up with the most recent press statements from KONE.

News & Insights >

Stories

Learn more about how people move around the structures that make up the world's cities by reading KONE's elevator news and stories from across the globe.
Tools & downloads
Tools & downloads

Get access to KONE's essential planning tools to streamline your building project and enhance user experience.Learn more about KONE brochure downloads online. Overview

Tools & downloads >

Codes & standards

Discover how KONE solutions can help you comply with various elevator codes and standards, including those relating to accessibility and operation during a fire.

Tools & downloads >

Glossary

Explore KONE's elevator glossary for assistance in understanding the elevator technical terms and symbols used on the website.
- Codes & standards
- Glossary
Blogs
KONE Online
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